Sofi Tech (“us,” “we,” or “our”) owns and operates the Sofi.gg website and Sofi Discord Bot (the “Service”). Sofi Discord Bot functions on Discord (the “Platform”). By using our service you implicitly agree to our terms. You may stop using the service at any time if you no longer agree to these terms.
It is the player's responsibility to keep access of their account.
Submit a Report ticket on the official support server (Sofi Cafe) and mention your situation as well as the full reasoning for the request. The Sofi Support team look at all details of the account for consideration of the transfer request.
Account related issues MUST be handled with Discord support first. If after all attempts with Discord support fail. You may join the official Sofi support server (Sofi Cafe) and make a Report ticket to mention your situation for consideration.
It is not guaranteed with any transfer request that items/collections will be allowed.
If you are found to try and bypass any methods of transfer and caught lying before the request. The Sofi team has the right remove your access from Sofi permanently as well as punish any other players involved.